Privacy Policy

Data controller

LBH SRL — registered office: Via Demetra 9/A, Palermo (PA) · P. IVA IT07378220821 · angelalobianco98@icloud.com

Data processed

• Stay enquiries: name, email, phone (optional), dates, number of guests, message. The site form currently transmits no data.
• Direct contact via WhatsApp or email: the data the person chooses to send.
• Google Analytics 4 statistics, only with consent: _ga cookie identifiers, pages viewed, clicks on the WhatsApp/email buttons, technical device data and the IP address received by Google. No name, message, email, date or number of guests is sent.
• Lovable's cookieless basic statistics (no IP kept, no identification): see the Cookie Policy.
• Technical browsing data (e.g. IP address) processed by the hosting service to deliver the site.

Purposes and legal bases

Purposes: replying to enquiries and managing bookings; delivering the site; meeting legal obligations linked to the stay; aggregate site-usage statistics, only with consent that can be withdrawn at any time via “Cookie settings”.

Legal bases: [to be completed]

Recipients and providers

• Site and photo hosting: Lovable. Contract details: [to be completed]
• Google (Google Analytics 4): only if the user accepts statistics; contractual role and terms: [to be completed]
• Google Maps: only if the user agrees to load the map.
• WhatsApp and email: only if the user chooses them.
• Email service for the form: not yet active. [to be completed]

Transfers outside the EU

[to be completed]

Retention (proposal to be validated)

• Google Analytics data: period to be set in GA4 settings: [to be completed]
• Enquiries that do not become bookings: up to 12 months.
• Confirmed bookings: for the period required by applicable law (tax, accounting, public-security obligations). [to be completed]

Your rights

Access, rectification, erasure, restriction, objection and portability (GDPR Art. 15–22), by writing to the controller. You may lodge a complaint with the Italian Data Protection Authority (Garante).